Delivery information

Delivery information

Beacon Print Hub supplies print made to your selected specification. Contact hi@beacon.studio if you need help choosing a service or checking a deadline.

Production and delivery dates

Saver, Standard, Express and Priority production services are offered where available for your product. Your available services, prices and estimated dates are calculated for your specification and delivery postcode. A production service describes how quickly your print is made; it is separate from a timed courier delivery service.

Dates shown before your delivery address is checked are estimates. Review the updated quote at checkout. Production depends on successful payment, suitable artwork and any required approval. Late payment, artwork corrections or delayed approval can move the estimated delivery date. We will tell you about a material change and your available options. Nothing in this policy removes your legal rights if we fail to deliver as agreed.

Standard delivery

The print quote includes the standard delivery service shown for that job. Standard mainland delivery is normally during the day, approximately 7am–10pm; it is not an appointment. Delivery is usually the next working day after dispatch, but the delivery estimate shown for your order takes priority. Remote areas, islands and Northern Ireland can take longer, and some services may not be available. Any additional charge must be confirmed before payment.

Saturday and timed delivery

Saturday delivery, delivery by 10:30am and delivery by noon may be available by arrangement for eligible products and postcodes. These upgrades are not automatically booked by selecting Express or Priority production. Contact Beacon before ordering so we can confirm availability, the complete price and the agreed service in writing. Do not rely on a timed or Saturday service until we have confirmed it.

Addresses, parcels and receipt

Please check your full delivery address and postcode carefully. Orders may arrive in separate parcels or on separate days. If a delivery fails because of an incorrect address or nobody being available where a signature is needed, contact us promptly. We will explain any reasonable redelivery charge before arranging it. If goods arrive damaged, keep the packaging if possible and contact us with your order number and photographs so we can investigate. Photographs help us assess the problem but do not replace your statutory rights.

Tracking and delays

We provide tracking or delivery updates when available. If your order has not arrived by its expected date, contact us and we will investigate. For consumer orders, responsibility for the goods stays with us until they are delivered to you or a person you nominate, subject to applicable law.